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# Untapped Accessibility

accessibility beyond compliance

## Sitemaps

- [XML Sitemap](https://untappedaccessibility.ca/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Blog](https://untappedaccessibility.ca/blog/)
- [Case study: Creating accessible eLearning for the Strathcona Regional District](https://untappedaccessibility.ca/case-study-creating-accessible-elearning-for-the-strathcona-regional-district/) - The client Strathcona Regional District (SRD) is the government body that serves over 48,000 residents within north central Vancouver Island, Discovery Islands and mainland area inlets, representing four electoral areas, a treaty First Nation, and five member municipalities. Services include: Water and sewage systems Fire protection Land use planning Parks Bylaw enforcement Recreation Broadband Emergency
- [Webinar recap: Disability justice and local government session with Women Transforming Cities](https://untappedaccessibility.ca/webinar-recap-disability-justice-and-local-government-session-with-women-transforming-cities/) - Practical advice and tips to influence disability justice Untapped Accessibility and Women Transforming Cities co-hosted Disability justice and local government: Tools for justice webinar on September 25. WTC’s Florence Li gave practical tips to engage with local governments to influence disability policy. Sarah Molder of Untapped Accessibility gave an overview of the regulatory framework in
- [Emergency preparedness is an accessibility issue – and we’re getting it wrong](https://untappedaccessibility.ca/emergency-preparedness-is-an-accessibility-issue-and-were-getting-it-wrong/) - After more than ten years working in accessibility, I’ve learned that it’s not just what’s written in an emergency plan that matters – it’s whether the plan actually works for everyone. As a Certified Accessibility Professional under the Rick Hansen Foundation Accessibility Certification Program (RHFAC), I’ve led built environment audits in libraries, public service buildings,
- [How do we define accessibility?](https://untappedaccessibility.ca/how-do-we-define-accessibility/) - Our consulting experience has taught us an important lesson. People have the desire and drive to build accessibility, but they don’t know what it looks like in practice. This makes sense because we don’t have a clear definition of accessibility that tells us how to “do it”. What does accessibility looks like? At Untapped Accessibility,
- [Why do we need anti-racism in accessibility work?](https://untappedaccessibility.ca/why-do-we-need-anti-racism-in-accessibility-work/) - "Do I put my race before my disability or my disability before my race?" I often battle with this question in spaces I enter. As a visibly disabled Filipinx Canadian living with cerebral palsy, I recognize that I don’t have the privilege to choose because both identities are highly visible. It’s impossible to mask or
- [Building accessibility into service delivery at Kwantlen Polytechnic University](https://untappedaccessibility.ca/case-study-kwantlen-polytechnic-university/) - Accessibility in a post-secondary environment reaches beyond the classroom. Students need equitable access to events, career development, counselling services, and all the other crucial services that support their academic and personal success. Recently, the Untapped team finished a project with Kwantlen Polytechnic University (KPU) on just that: expanding the accessibility of their Student Affairs service
- [BC’s draft accessible employment standards: What they’ll mean for employers](https://untappedaccessibility.ca/bcs-draft-accessible-employment-standards-what-theyll-mean-for-employers/) - In 2024, the BC Government released the first two draft accessibility standards for the province. The proposed accessible service delivery and employment standards were available for public comment from May 31 to July 31, 2024. The team at Untapped Accessibility did a deep dive into the draft standards to ask the question what would take it
- [BC’s draft accessible service delivery standards: What they’ll mean for your organization](https://untappedaccessibility.ca/bcs-draft-accessible-service-delivery-standards-what-theyll-mean-for-you/) - In 2024, the BC Government released the first two draft accessibility standards. The proposed standards for accessible service delivery and employment were available for public comment between May and July of 2024. The team at Untapped Accessibility did a deep dive into the draft standards to ask the question what would take it the operationalize
- [Meaningful, accessible wayfinding signage](https://untappedaccessibility.ca/meaningful-accessible-wayfinding-signage/) - Wayfinding signage is only truly effective when it is meaningfully accessible. Good signage empowers people to navigate spaces independently and confidently. Poorly designed signage, however, can create barriers, confusion, and frustration, especially for people with disabilities. Meaningful, accessible wayfinding signage is not about simply meeting minimum standards. It is about intentionally designing signage that works
- [Accessible service delivery is good for your clients and your business](https://untappedaccessibility.ca/accessible-service-delivery-is-good-for-your-clients-and-your-business/) - Walk into any store or call any client service helpline, and you’ll likely be greeted by mottos like, “We put clients first” and “Your satisfaction is our priority." However, if accessibility is not embedded in service delivery, the actual client experience can be far from satisfactory. You may think you’re offering service, but you’re also
- [Canada’s digital accessibility plan: what you need to know](https://untappedaccessibility.ca/canadas-digital-accessibility-plan-what-you-need-to-know/) - The Accessible Canada Act is a law passed in 2019 that hopes to remove barriers for people with disabilities by 2040. The federal government is changing the accessibility rules for digital accessibility.
- [The Untapped Accessibility Think Tank model: A rigorous, relatable, and rich way to consult people with disabilities](https://untappedaccessibility.ca/the-untapped-accessibility-think-tank-model-a-rigorous-relatable-and-rich-way-to-consult-people-with-disabilities/) - In recent years, the importance of including people with disabilities in research, policy discussions, and the development of accessible services has become increasingly recognized across both academic and governmental sectors. However, in my own experience working and teaching at post-secondary institutions across the country, the values of trust and rapport that are at the heart
- [How employers can support people with disabilities to thrive throughout their careers](https://untappedaccessibility.ca/how-employers-can-support-people-with-disabilities-to-thrive-throughout-their-careers/) - Introduction I’m a social worker with 17 years of experience in non-profits, post-secondary institutions, and healthcare. As someone with severe-to-profound hearing loss and dwarfism, I’ve navigated workplaces as both an employee and an advocate for accessibility. While progress has been made, systemic barriers remain. The Accessible Canada Act lays the foundation, but real inclusion requires
- [Strategies for engaging the disability community](https://untappedaccessibility.ca/strategies-for-engaging-the-disability-community/) - “Nothing about us, without us” is a principle that underscores the importance of including disabled people in shaping initiatives that impact their lives directly. When we are involved from the start, outcomes are more inclusive, equitable, and ultimately more successful. This blog explores strategies for engaging the disability community, rooted in the principles of co-creation,
- [How to bring accessibility policy to life: moving beyond compliance](https://untappedaccessibility.ca/how-to-bring-accessibility-policy-to-life-moving-beyond-compliance/) - In my personal experience as the Accessibility Officer of an Ontario university, I saw firsthand that a compliance mindset doesn’t result in a more accessible organization. To create a more accessible organization requires dedicated accessibility leadership, broad employee involvement, and a focus on changing culture. In this blog post, I’m sharing my advice on how
- [Webinar summary: How to provide accessible client services – a framework for BC organizations](https://untappedaccessibility.ca/webinar-summary-how-to-provide-accessible-client-services-a-framework-for-bc-organizations/) - Final versions of BC’s accessible employment and accessible service delivery standards are expected in 2025. The BC Government and the Provincial Accessibility Committee are reviewing public feedback from last year’s public consultations. On February 6, 2024, Untapped Accessibility hosted a webinar to help clients prepare for the release of the service delivery standards. The beginning
- [How psychological safety empowers neurodivergent inclusion in the workplace](https://untappedaccessibility.ca/how-psychological-safety-empowers-neurodivergent-inclusion-in-the-workplace/) - As an accessibility consultant specializing in neuroinclusive workplaces, I help managers, recruiters, coworkers, and employees build skills to treat each other with kindness and curiosity. I aim to create workplaces that value people's unique needs, skills, and strengths. Clear communication, expectations, and flexibility help everyone succeed—and these efforts bring huge benefits. I first learned about
- [5 strategies for writing in plain language](https://untappedaccessibility.ca/5-strategies-for-writing-in-plain-language/) - Writing in plain language is a skill. Like any skill, it takes learning, practice, and dedication. In Untapped Accessibility's Plain Language for Teams workshop, we introduce you to the following strategies: Write for your audience To write in plain language, you must understand your audience and their communication needs. Consider things like: Their language
- [The importance of accessibility in eLearning: Insights from the Food Banks Canada eLearning project](https://untappedaccessibility.ca/the-importance-of-accessibility-in-elearning-insights-from-the-food-banks-canada-elearning-project/) - “The disability community is the only minority that we will all join at some point in our life.”- Tina Friml, Comedian1 I’m often asked why I focus my professional practice around accessibility in general and accessible learning design specifically. The question is usually some polite or variation of “why”? Some possible answers that come to
- [2024 International Day of Persons with Disabilities: Encouraging employees with disabilities to occupy leadership roles](https://untappedaccessibility.ca/2024-international-day-of-persons-with-disabilities-encouraging-employees-with-disabilities-to-occupy-leadership-roles/) - December 3 is International Day of Persons with Disabilities. The observance of this significant day was proclaimed in 1992 by the United Nations General Assembly resolution 47/3. International Day of Persons with Disabilities strives to: Create awareness about disability issues and encourage support for the dignity, rights and well-being of individuals with disabilities Highlight the
- [Our 2nd annual Impact Report](https://untappedaccessibility.ca/untapped-accessibility-year-two-impact-report/) - Since our launch in October 2022, Untapped Accessibility has become the leading accessibility consulting firm in BC. We’re honoured that public and private sector clients have invited us to help them improve accessibility for their members, employees, and communities. In two years, we’ve brought our expertise in inclusive employment, accessible service delivery, web accessibility, plain
- [Summary of "Operationalizing the Accessible BC Act: Stories from accessibility leaders" webinar](https://untappedaccessibility.ca/summary-of-operationalizing-the-accessible-bc-act-stories-from-accessibility-leaders-webinar/) - On October 29, 2024, Untapped Accessibility hosted a webinar focused on the practical implementation of the Accessible BC Act. The session was moderated by Yat Li (Accessible Employers). The discussion highlighted actionable insights and stories from accessible leaders across sectors, including Colin Reid (BC CAISE), Keely Kidner (District of Squamish), and Therese Boullard (WorkSafeBC). The
- [Planning an inclusive and accessible event](https://untappedaccessibility.ca/planning-an-inclusive-and-accessible-event/) - The holiday season is just around the corner. We all look forward to gathering with colleagues, friends, and family to socialize, celebrate accomplishments, and enjoy each other’s company. However, if accessibility is not prioritized, it’s easy for a joyful event to turn into a disappointment when not everyone can participate. We connected with Jennifer Do
- [Designing for all: The importance of Universal Design in the built environment](https://untappedaccessibility.ca/designing-for-all-the-importance-of-universal-design-in-the-built-environment/) - Living in a world not designed for you Imagine a world designed exclusively for children. As an adult, you'd find yourself constantly adapting—banging your knees on tables, bumping your head on everything, and tripping down stairs too small for your feet. Handrails would be too low, and every action would be slower and more challenging,
- [The Meiorin decision and the duty to accommodate: 25 years of missed opportunities to remove barriers](https://untappedaccessibility.ca/the-meiorin-decision-and-the-duty-to-accommodate-25-years-of-missed-opportunities-to-remove-barriers/) - September 9th, 2024 marks the 25th anniversary of the Supreme Court of Canada’s landmark decision in British Columbia (Public Service Employee Relations Commission) v. BCGSEU commonly known as the Meiorin decision. The Meiorin decision is about a human rights complaint dealing with workplace discrimination and accommodation. This decision had important implications for people with disabilities
- [5 ways public sector organizations can use the writ period to improve accessibility](https://untappedaccessibility.ca/5-ways-public-sector-organizations-can-use-the-writ-period-to-improve-accessibility/) - In BC, September will throw an interesting challenge to some public sector organizations in the form of the writ period. September 21st is Writ Day, which begins the provincial election campaign period, also known as the writ period. For many public sector organizations and public servants, it also brings a quiet period where they
- [Remembering Mike Prescott, accessibility champion](https://untappedaccessibility.ca/remembering-mike-prescott-accessibility-champion/) - Many of our you will recognize Mike Prescott’s name, as he was the Project Manager working on the Accessible Organizations Project, and connected with most, if not all of the 780 public sector organization grappling with how to comply with the Accessible BC Act. In his role there, he worked to build sectoral partnerships and
- [Accommodating employees with speech, language, and communication disabilities](https://untappedaccessibility.ca/accommodating-employees-with-speech-language-and-communication-disabilities/) - More than 440,000 Canadians have a speech, language, and communication disability that is not the result of significant hearing loss. These speech, language, and communication disabilities can result from many different medical conditions, disorders and disabilities such as apraxia of speech, autism, cerebral palsy, dysarthria, stroke, stuttering and traumatic brain injuries. I was born with
- [Mental health and disability: Prioritizing inclusion and self-care](https://untappedaccessibility.ca/mental-health-and-disability-prioritizing-inclusion-and-self-care/) - As a person with ADHD, dyslexia, and anxiety, I know firsthand how disability can affect mental health. It wasn’t until recently, however, that I discovered how deep the connection between my mental well-being and my neurodivergence went. I’m Hannah (she/her), a marketing coach and consultant. For most of my working life, I feared my disability
- [Webinar Summary: What BC's Draft Accessibility Standards Mean For You](https://untappedaccessibility.ca/webinar-summary-what-bcs-draft-accessibility-standards-mean-for-you/) - With BC’s first two draft Accessibility Standards now open for feedback, Untapped Accessibility hosted an expert panel on June 26th, 2024 to explore what this means for BC organizations in the public, non-profit, and private sectors. Moderated by Robbie McDonald, panelists Anu Pala, Leanna Manning, Nora Loyst, and Trish Kelly provided deep insight into what
- [Accessibility consultant spotlight: Sarah Molder](https://untappedaccessibility.ca/accessibility-consultant-spotlight-sarah-molder/) - This month, we’re excited to spotlight Untapped Associate Sarah Molder. With a background in accessible employment for youth and a focus on disabilities studies, Sarah has been working with Untapped on a range of projects, sharing her lived experience and subject matter expertise with our team and clients. Tell us about your professional journey. Where has
- [Starting with trust: how strong relationships create inclusive workplaces](https://untappedaccessibility.ca/starting-with-trust-how-strong-relationships-create-inclusive-workplaces/) - The movement to make workplaces more inclusive has taken massive strides, however, a recent survey found that 90% of people with disabilities still don’t feel a true sense of belonging at work. Employers might be wondering, how can we bring inclusion to the next level and create workplaces where everyone belongs? As an accessibility professional,
- [Navigating missteps: A leader's guide to messing up and moving on](https://untappedaccessibility.ca/navigating-missteps-a-leaders-guide-to-messing-up-and-moving-on/) - “But what if I say the wrong thing?” Is one of the most asked questions I get from executives doing the work to become accessible and inclusive employers. And it’s a fair question! As a transgender, disabled, and neurodivergent professional, I know how easy it is to use terms we don’t realize are harmful when
- [Accessibility consultant spotlight: Meet Robbie McDonald](https://untappedaccessibility.ca/accessibility-consultant-spotlight-meet-robbie-mcdonald/) - This month, we’re excited to spotlight Untapped Associate Robbie McDonald. She’s been with Untapped Accessibility since our launch and like all our team, brings valuable lived experience and subject matter expertise in different facets of accessibility. Robbie is a seasoned accessibility consultant who has supported Untapped with many projects, including facilitating dialogues, client training, and
- [Why aren't youth with disabilities applying to jobs?](https://untappedaccessibility.ca/why-arent-youth-with-disabilities-applying-to-jobs/) - Employers are doing great work to create inclusive and accommodating workplaces, but it’s not always translating to their recruitment materials. When young job seekers with disabilities see information about a job opportunity, they need to see a message that instills some confidence that the workplace is a place where they belong. Without seeing this message,
- [Accessibility consultant spotlight: Meet Leanna Manning](https://untappedaccessibility.ca/accessibility-consultant-spotlight-meet-leanna-manning/) - Our talented associates are such a key to our success. Each member of our team brings valuable lived experience as a disabled professional and has subject matter expertise in different facets of accessibility. This month, we’re excited to spotlight Leanna Manning. Leanna (she/they) is an accessible communications and marketing professional who has helped Untapped clients
- [Making documents accessible: The role of remediation](https://untappedaccessibility.ca/making-documents-accessible-the-role-of-remediation/) - Creating digital content that everyone can access is crucial. Although built-in accessibility checkers help, making documents accessible needs a specialized skill set known as document remediation. In this post, we explain document remediation. We define what it is, who benefits from it, and why it matters. Plus, we spotlight a screen reader demo by Anu
- [Operationalizing Accessibility: Insights from Our Year with the Accessible BC Act](https://untappedaccessibility.ca/operationalizing-accessibility-insights-from-our-year-with-the-accessible-bc-act/) - In the past year, Untapped Accessibility has supported nearly 120 organizations to address the requirements in the Accessible BC Act. Reflecting on the past year of these partnerships, it becomes clear that the journey towards accessibility isn’t just about compliance. It requires a cultural shift in how organizations perceive and address disability. In this blog
- [The Accessible Canada Act: Navigating Consultations with Disability Communities](https://untappedaccessibility.ca/the-accessible-canada-act-navigating-consultations-with-disability-communities/) - “Nothing about us without us.” The common adage captures the need to include the voices of disabled folks in policies that directly affect them. When it comes to accessibility planning, there's no better expert on the subject than those who experience disability barriers on a daily basis. This is why the Accessible Canada Act stipulates
- [Accessibility in Action: Celebrating Untapped Accessibility’s First Year in Operation](https://untappedaccessibility.ca/accessibility-in-action-celebrating-untapped-accessibilitys-first-year-in-operation/) - In a world that's increasingly recognizing the importance of accessibility, our first year in business has been marked by significant milestones and achievements. We’re bursting with pride to announce that we’re not just growing—we’re flourishing! Our team is expanding, our partnerships are multiplying, and our social impact is reaching new heights. As a Buy Social
- [Inclusive Language and the Accessible BC Act: The Dangers of Euphemisms](https://untappedaccessibility.ca/inclusive-language-and-the-accessible-bc-act-the-dangers-of-euphemisms/) - Clients often ask me if it’s better to use terms like “differently abled” or “diverse-ability,” instead of the word disability itself. As an accessibility consulting agency, we’ve supported over 120 organizations to comply with the Accessible BC Act. As we dig into the work of developing accessibility plans and committees, I am often asked by
- [The Power of Asking the Right Questions](https://untappedaccessibility.ca/the-power-of-asking-the-right-questions/) - Accessibility checklists can get us to compliance, but in order to go beyond, we need to be asking more questions. When I first started prioritizing accessibility in my work, I was obsessed with lists. I wanted to build myself and my colleagues one master checklist that would allow us to remove all possible barriers from
- [Accessibility Consultant Spotlight: Meet Anu Pala](https://untappedaccessibility.ca/accessibility-consultant-spotlight-meet-anu-pala/) - We have such an amazing pool of talented associates at Untapped Accessibility. Join us as we shine a spotlight on Anu Pala (she/her), whose unique contributions and unwavering commitment to accessibility and inclusion embody the ethos that drives our collective mission forward. At Untapped, when we put together a project team, we’re always asking ourselves
- [Disability Pride Month](https://untappedaccessibility.ca/disability-pride-month/) - July is Disability Pride Month and if you’re not familiar with why this month is so important for the disability community, here’s an overview. History of Disability Pride Month On July 26, 1990, the American Disabilities Act was passed with a mandate to break down the barriers that prevent people with disabilities from full participation
- [Accessibility Committees: Creating spaces of meaningful engagement](https://untappedaccessibility.ca/accessibility-committees-creating-spaces-of-meaningful-engagement/) - As we approach the compliance deadline for the Accessible BC Act, and municipalities and other prescribed organizations move toward developing their accessibility committees, accessibility plan, and feedback mechanism, one thing to keep in mind is to focus on ensuring the meaningful engagement process and non-tokenistic approach to complying with the Act. For many organizations, a
- [Four Ways to Include Indigenous People in your Accessibility Committee](https://untappedaccessibility.ca/four-ways-to-include-indigenous-people-in-your-accessibility-committee/) - Under the Accessible BC Act, “prescribed” organizations need to establish accessibility committees including at least one Indigenous member. When you reflect on welcoming Indigenous people to your committee, there are some things to keep in mind. Be clear Outline what you need committee members to contribute and also what you can offer. Make sure to
- [5 Tips for Post-Secondary Institutions Starting an Accessibility Committee](https://untappedaccessibility.ca/5-tips-for-post-secondary-institutions-starting-an-accessibility-committee/) - Under the new Accessible British Columbia Act (2021) post-secondary institutions in British Columbia are required to establish an accessibility plan, public feedback mechanism, and an accessibility committee by September 1, 2023. Given how institutions tend to slow down in the spring/summer months, your organization will need to make this a priority now. As a former
- [The Remote and Hybrid Work Model Through an Accessibility Lens](https://untappedaccessibility.ca/the-remote-and-hybrid-work-model-through-an-accessibility-lens/) - In early 2020, as a result of the pandemic, many of us were forced to transition to remote work to maintain social distancing and safety. While this was a challenge for many, it became a huge advantage for people with disabilities like myself as it created new employment opportunities and removed many of the common
- [What Libraries need to know about the Accessible BC Act from a Librarian](https://untappedaccessibility.ca/what-libraries-need-to-know-about-the-accessible-bc-act-from-a-librarian/) - As a librarian with a disability, I’m excited to see how the Accessible BC Act opens the door for Diversity, Equity, and Inclusion in our sector. After attending Untapped Accessibility’s recent webinar, Accessibility in 2023: Trends and Legislation You Need to Know, I reflected on the various types of libraries I’ve worked in and the
- [Accessibility in 2023:  Trends and Legislation  - Webinar Summary](https://untappedaccessibility.ca/accessibility-in-2023-trends-and-legislation-webinar-summary/) - On January 26th, 2023, Untapped Accessibility and the Surrey Board of Trade co-presented a successful webinar on accessibility trends and legislation. The 300 plus registrants gained timely and robust insights from a panel moderated by Anu Pala and featuring Anita Huberman, Christine Buchanan, and Sheri Byrne-Haber. Here are a few highlights: Accessibility is not just
- [Webinar Questions and Answers](https://untappedaccessibility.ca/webinar-questions-and-answers/) - The following is a list of the questions posed in the Q+A box at the Accessibility in 2023: Trends and Legislation You Need to Know webinar on January 26th, 2023 Question 1- Encouraging Disclosure I am interested to hear about the different approaches to gather information from people from within the organization who may not
- [Accessibility in 2023: Trends and Legislation You Need to Know](https://untappedaccessibility.ca/accessibility-trends-webinar/) - 2023 is shaping up to be a big year for accessibility in Canada, and we’re doing a webinar on this topic in partnership with the Surrey Board of Trade. Upcoming compliance deadlines for BC public sector organizations in September 2023 and 2024 have over 750 organizations rushing to improve accessibility. New accessible employment standards and
- [Remove the Barriers and Be Prepared to Be Amazed](https://untappedaccessibility.ca/accessibility-remove-the-barriers-and-be-prepared-to-be-amazed/) - Accessibility means removing the barriers to everyone’s full participation in society. In a broader sense, this can include ramps and wide enough entryways in the built environment, websites that include— but are not limited to— descriptions of images, or alt text, plain language writing, audio descriptions, and more. Considering that 20% of Canadians identify with
- [The future is accessible, and the future is now.](https://untappedaccessibility.ca/the-future-is-accessible-and-the-future-is-now/) - When the BC Government first proclaimed Disability Employment Month back in 2014, many accessibility advocates were hesitantly hopeful, wondering if it would actually make a difference for people with disabilities. Social change doesn’t happen over night, but eight years later, I believe the world imagined in that original proclamation has arrived. Since the inaugural Disability

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- [Contact](https://untappedaccessibility.ca/contact/) - Our address Untapped Accessibility900 – 1200 Burrard St.Vancouver BC V6Z 2C7 Phone: (236) 476-3262Email: info@untappedaccessibility.ca * indicates required Send us a message Email (required) * First Name (required) * Last Name (required) * Company (required) * Message (required) *
- [Our team](https://untappedaccessibility.ca/about-us/our-team/) - Staff team Meg Ingram Operations and Special Projects Lead they/them Meg is a multiply-disabled accessibility advocate with a passion for project management, planning coordination, and equitable education. Drawing from their background working in both higher education and social services, they have a deep passion for carving out accessible processes and building meaningful relationships within and
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- [Core trainings from Untapped Accessibility](https://untappedaccessibility.ca/our-services/core-trainings-from-untapped-accessibility/) - Untapped Accessibility offers in-person and virtual workshops that improve accessibility awareness and support a cultural shift for organizations. The length and format of any session can be customized to fit your organization's budget and capacity. We recommend 90-minute sessions at a minimum to allow for more interactive elements such as polls, group discussions, and independent
- [Our services](https://untappedaccessibility.ca/our-services/) - We work with organizations to deliver accessibility that reaches beyond compliance to create truly inclusive organizations for all. From strategy development to community consultation and accessible communications design, Untapped's team of accessibility experts will work with you to design solutions that are practical, relatable, and operationally relevant. Accessibility plan development Untapped has a proven five
- [Our clients](https://untappedaccessibility.ca/about-us/our-clients/) - Partner with us! Let our team of accessibility consultants help your organization reach beyond compliance to create a truly inclusive workplace for disabled talent. Reach out today to book a virtual coffee: Contact us!
- [Accessibility statement](https://untappedaccessibility.ca/accessibility-statement/) - This website was designed to conform to Web Content Accessibility Guidelines (WCAG) 2.1 AA using both automatic testing tools and users with lived experience of disability. The website was last updated on October 24th, 2022. If you encounter accessibility issues, we welcome your report. You can send the information to info@untappedaccesibility.ca.
- [About us](https://untappedaccessibility.ca/about-us/) - Our accessibility consulting agency launch in October 2022 in response to upcoming deadlines for organizations looking for support in complying with the Accessible BC Act and federally regulated companies governed by the Accessible Canada Act.
- [Thank you](https://untappedaccessibility.ca/thank-you/) - Thank you for contacting us. We'll be in touch soon.

## Categories

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- [Accessibility Plans](https://untappedaccessibility.ca/category/accessibility-plans/)
- [Accessibility Legislation](https://untappedaccessibility.ca/category/accessibility-legislation/)
- [Disability Employment](https://untappedaccessibility.ca/category/disability-employment/)
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- [Webinar](https://untappedaccessibility.ca/category/webinar/)
- [Accessibility Committee](https://untappedaccessibility.ca/category/accessibility-committee/)
- [Indigenous](https://untappedaccessibility.ca/category/indigenous/)
- [Inclusive Language](https://untappedaccessibility.ca/category/inclusive-language/)
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- [Digital Accessibility](https://untappedaccessibility.ca/category/digital-accessibility/)
- [Assistive Technology](https://untappedaccessibility.ca/category/digital-accessibility/assistive-technology/)
- [Universal design](https://untappedaccessibility.ca/category/accessibility/universal-design/)
- [accessibility leadership](https://untappedaccessibility.ca/category/accessibility/accessibility-leadership/)
- [e-Learning](https://untappedaccessibility.ca/category/e-learning/)
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- [Accessible design](https://untappedaccessibility.ca/category/accessible-design/)
- [Case Study](https://untappedaccessibility.ca/category/case-study/)
- [accessibility standards](https://untappedaccessibility.ca/category/accessibility-legislation/accessibility-standards/)
- [Emergency preparedness](https://untappedaccessibility.ca/category/emergency-preparedness/)

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- [accessible BC act](https://untappedaccessibility.ca/tag/accessible-bc-act/)
- [remote work](https://untappedaccessibility.ca/tag/remote-work/)
- [accessibility committee](https://untappedaccessibility.ca/tag/accessibility-committee/)
- [universities](https://untappedaccessibility.ca/tag/universities/)
- [post-secondary](https://untappedaccessibility.ca/tag/post-secondary/)
- [post secondary](https://untappedaccessibility.ca/tag/post-secondary-2/)
- [accessibility committees](https://untappedaccessibility.ca/tag/accessibility-committees/)
- [social impact](https://untappedaccessibility.ca/tag/social-impact/)
- [digital accessibility](https://untappedaccessibility.ca/tag/digital-accessibility/)
- [assistive technology](https://untappedaccessibility.ca/tag/assistive-technology/)
- [Disability employment](https://untappedaccessibility.ca/tag/disability-employment/)
- [Workplace inclusion](https://untappedaccessibility.ca/tag/workplace-inclusion/)
- [plain language](https://untappedaccessibility.ca/tag/plain-language/)
- [Accessible service deliivery](https://untappedaccessibility.ca/tag/accessible-service-deliivery/)
- [Mental Health](https://untappedaccessibility.ca/tag/mental-health/)
- [Disability](https://untappedaccessibility.ca/tag/disability/)
- [Self-care](https://untappedaccessibility.ca/tag/self-care/)
- [writ period](https://untappedaccessibility.ca/tag/writ-period/)
- [Meiorin decision](https://untappedaccessibility.ca/tag/meiorin-decision/)
- [accommodations](https://untappedaccessibility.ca/tag/accommodations/)
- [speech impairment](https://untappedaccessibility.ca/tag/speech-impairment/)
- [Built environment](https://untappedaccessibility.ca/tag/built-environment/)
- [accessible homes](https://untappedaccessibility.ca/tag/accessible-homes/)
- [Accessible Leadership](https://untappedaccessibility.ca/tag/accessible-leadership/)
- [accessibility consulting](https://untappedaccessibility.ca/tag/accessibility-consulting/)
- [event planning](https://untappedaccessibility.ca/tag/event-planning/)
- [Internation Day of Persons with Disabilities](https://untappedaccessibility.ca/tag/internation-day-of-persons-with-disabilities/)
- [elearning](https://untappedaccessibility.ca/tag/elearning/)
- [Neurodivergence](https://untappedaccessibility.ca/tag/neurodivergence/)
- [neuroinclusion](https://untappedaccessibility.ca/tag/neuroinclusion/)
- [accessible service delivery](https://untappedaccessibility.ca/tag/accessible-service-delivery/)
- [BC accessibility standards](https://untappedaccessibility.ca/tag/bc-accessibility-standards/)
- [Accessible engagement](https://untappedaccessibility.ca/tag/accessible-engagement/)
- [Community engagement](https://untappedaccessibility.ca/tag/community-engagement/)
- [Accessible Canada Act](https://untappedaccessibility.ca/tag/accessible-canada-act/)
- [Case Study](https://untappedaccessibility.ca/tag/case-study/)
- [accessible employment](https://untappedaccessibility.ca/tag/accessible-employment/)
- [anti-racism](https://untappedaccessibility.ca/tag/anti-racism/)
- [inclusive language](https://untappedaccessibility.ca/tag/inclusive-language/)
- [emergency preparedness](https://untappedaccessibility.ca/tag/emergency-preparedness/)
- [emergency egress](https://untappedaccessibility.ca/tag/emergency-egress/)
- [accessible e-learning](https://untappedaccessibility.ca/tag/accessible-e-learning/)
- [Local Government](https://untappedaccessibility.ca/tag/local-government/)