About us
Since our launch in October 2022, Untapped Accessibility has become a leading Canadian accessibility consulting firm.

Our work is rooted in the social model of disability, and emphasizes a people-centred approach, led by our team of experts and cross-country collaborators who have lived experience of the challenges we help to solve.
We create impact by working in partnership with our clients to develop practical solutions using proven, facilitated, human-centric processes. Our clients work with us because they want a partner who can translate legislative requirements into relatable, operationally relevant actions for their teams.
Our team is a living example of accessibility principles in action. The majority of hours on any project are contributed by professionals with disabilities. We apply accessibility best practices to our design of meetings, our deliverables, and the way we build relationships with our clients.
Our story
We launched soon after the passing of the Accessible BC Act and the Accessible Canada Act. We knew that regulated organizations would need expert guidance interpreting the requirements in the legislation. We thought an accessibility consulting firm rooted in a modern understanding of disability and spotlighting the expertise of disabled professionals could offer fresh, powerful solutions to accessibility barriers.
Since our launch, more provinces have adopted accessibility legislation. The federal government has released accessibility standards that paint a fuller picture of what it means to provide accessible services, employment, and environments. We’re delighted to see this growing national commitment to inclusion and equitable access.
- We’re trusted by organizations across sectors to not only help meet legislated accessibility requirements, but also to exceed them. We’re committed to staying up-to-date and actively engaged in the evolving legislation and regulatory environment.
- We actively seek opportunities to develop our knowledge base and share our insights. We work with the industry’s best accessibility experts via our growing network of collaborators.
- As a certified social enterprise under the umbrella of the Open Door Group, we generate revenue for Open Door Social Services Society. We support the non-profit to achieve its mission of fostering well-being for more people with disabilities through sustainable and meaningful employment.
Get in touch to discuss how we can help your organization.
Our impact to date
200+
Clients Served
5,500+
Participants trained
15+
accessibility plans
developed
12,000+
hour provided by
disabled professionals