Our Team

Staff Team

Trish Kelly, a light skinned woman with long black hair and nerdy glasses smiles at the camera. She is standing in a lush green park.

Trish Kelly,
Managing Director


Trish is a purpose-driven leader with over two decades of experience helping organizations operationalize their social goals.    

As an accessibility subject matter expert, she has helped Canadian organizations create more disability inclusive workplaces. She has a passion for digital accessibility and has led the development of accessible e-learning courses and websites. She was the lead writer on Disability Alliance of BC’s Developing Your First Accessibility Plan and A Guide to Accessibility and Equity Guide for Food Banks.

Her knowledge of Diversity, Equity, Inclusion and Accessibility is informed by her experience as a leader in socially responsible organizations, as a justice-focused advocate in the community, and as a child of a disabled parent. She is a citizen of the Métis Nation of BC.

Headshot for Nora Loyst.

Nora Loyst,
Accessibility Consultant


Nora brings expertise in project management, group facilitating, and community engagement. She is passionate about collaborating with clients to create more inclusive organizations, institutions, and systems.

Nora is a University of Victoria graduate, holding a B.A. in Health and Community Services from the school of Public Health and Social Policy. Her experience working in post-secondary environments, employment programs, and leading large-scale consulting initiatives related to inclusion in the BC child care sector has deepened her understanding of disability and the importance of accessibility.

Her commitment to accessibility is guided by her own lived experience as a person with a disability and is enriched by the varied perspectives and experiences of her friends, family, and community.

Headshot of Chris Lytle, a white cisgender man with cognitive and physical disabilities, standing with his left side towards the camera. He is wearing a blue plaid shirt and glasses.

Chris Lytle,
Senior Accessibility Consultant


Chris is an accomplished accessibility expert.

Chris’ past work includes assisting the Council of Canadians with Disabilities in drafting the UN Convention on the Rights of Persons with Disabilities, and assisting in the development of international human rights monitoring initiatives. He is also a Rick Hansen Foundation certified consultant.

After leading the Bank of Canada in developing and publishing its first federal accessibility plan in 2022, Chris has helped over 110 organizations in BC to develop accessibility strategies as required by the Accessible BC. Act. Chris’ motivation to see accessibility thrive is driven by his desire to see Canadian institutions become leaders and owners of inclusive practices.

Chris can speak French and is a person with a disability. He lives in Guelph, Ontario with his partner and their three children.

Headshot of Farshid Sadatsharifi facing  the camera. He is a young man with black hair. A smile on his face gives a sense of calm and confidence. Farshid's shirt is white, and he is wearing a tie and suspenders.

Farshid Sadatsharifi,
Project Manager 


Farshid is an accomplished writer, entrepreneur, project manager, and unshakable optimist.  

He was born with Cerebral Palsy (CP), which has limited his mobility throughout his life, but also given him a dream and passion for overcoming inaccessible barriers. 

Having a Ph.D. in literature, his passion for literature and culture is connected to his commitment to accessibility, as he is “on a lifetime journey to CREATE in more accessible ways!”  

He is dedicated to ensuring online and digital content accessibility for all. This has included working with Accessibrand™, Canada’s first “disability collective” and being a member of the Grand River Accessibility Advisory Committee. He now brings his experience in Accessibility and Equity, Diversity, and Inclusion from Quebec and Ontario to the Untapped Accessibility team. 

Farshid is bilingual, speaking Farsi/Dari and English, with some Arabic and French. 

Our Associates

Anu Pala (she/her), a South Asian woman with long straight dark hair. She is standing at a podium wearing a sleeveless chocolate brown dress smiling with her eyes slightly closed.

Anu Pala BA, CPCC


Anu brings over 25 years of experience in the areas of diversity and inclusion training, vocational consulting, media and advocacy.

Anu’s professional experience includes consultation and training on workplace inclusion, website and online accessibility testing, writing and content review, project management, vocational rehabilitation, podcast production and coaching.

Anu possesses strong knowledge of screen readers such as JAWS for Windows and Voiceover and has extensive experience helping businesses and organizations create accessible workplaces. Anu also has expertise in professional communications, vision loss and cultural diversity.

Anu speaks English, Gujarati, Hindi and some Punjabi

Anu currently serves as president on the SIETAR BC board, member of the TELUS Local Content and STORYHIVE advisory committee and is a member of the City of Surrey’s Measuring Up committee.


Headshot of Melissa Lyon facing the camera head-on.

Melissa Lyon, M.Ed., B.Ed., TESOL


As an educator with a Master’s Degree in Special Education and as a person with a disability herself, Melissa Lyon (she/her) offers self-paced or synchronous online accessibility and inclusion courses through her Accessibility & Inclusion Matter Consulting company

Other services include creating and facilitating customized workshops, courses, or presentations; mentoring; and supporting efforts to make workplaces more accessible and inclusive. Melissa has experience working in various BC post-secondary institutions where she worked to support their diversity and inclusion initiatives. 

She has also worked with various non-profit organizations, as a consultant, writer, resource developer, and a volunteer. Her areas of expertise include knowledge and strategies for both K-12 education & post-secondary education; creating resources or courses related to disability awareness, inclusion, & accessibility; and mentoring other people who have disabilities.

Headshot of Robbie McDonald, a cis-gendered white woman who is 55 years old, deaf, and neurodivergent. She has a welcoming expression with blue eyes while wearing a jlate sweater and colourful necklace. a. She is standing in a lush green park.

Robbie McDonald


Robbie McDonald is an agile writer, editor, and content creator and is highly skilled at distilling complex subjects into plain language and accessible content. She’s written three books and countless magazine and web articles. She has dynamic experience in communications and community development for a variety of organizations in the non-profit and creative sectors. 

Robbie cultivates high-trust environments, collaborates with enthusiasm and embodies compassion.

She is passionate about building communities where everyone can flourish and recently completed the Community Capacity Building Certificate with SFU. She identifies as deaf and co-hosts a popular podcast about ADHD discovery in midlife. 

She blogs about mental health on her website www.robertamcdonald.ca.

Headshot of Leanna Manning, a white 35-year-old woman who is neurodivergent and lives with chronic pain. She is smiling facing the camera and wearing a floral coloured sweater. In the background, a lush green park.  There is a vase with colourful flowers and greenery in the background.

Leanna Manning


Leanna is a writer, editor, and creative with a passion for building accessible digital experiences. Her neurodivergent brain loves the technical know-how, advocacy, creativity, and problem-solving that goes into creating content that is inclusive and accessible to as many people as possible.

Supporting outstanding creatives, visionaries, and leaders is something Leanna has been doing for over 20 years. She partners with purpose-guided organizations of all sizes on content strategy and website and social content, using her extensive experience in customer service to understand people’s needs, answer questions, and solve problems.

She writes about accessibility and shares her creative process on her website www.leannamanning.com.

Sana Khaliq

Sana Khaliq


Sana is a plurality of many things – a researcher, settler, first-generation Pakistani, lifelong student, advocate, and so much more.

Her work is rooted in a commitment to co-creation, intersectionality, decolonization, systems change, and inclusive design. With almost a decade of experience, she uses her multi-industry background and interdisciplinary perspective to connect social justice, research, community engagement, and marketing/communication ultimately envisioning a future that is equitable, inclusive, accessible, and sustainable across industries and mediums.

Sana is on various youth advisory committees and a board member and nominating chair for It Gets Better Canada.