Our Team

Staff Team

Trish Kelly, a light skinned woman with long black hair and nerdy glasses smiles at the camera. She is standing in a lush green park.

Trish Kelly,
Managing Director


Trish is a purpose-driven leader with over two decades of experience helping organizations operationalize their social goals.    

As an accessibility subject matter expert, she has helped Canadian organizations create more disability inclusive workplaces. She has a passion for digital accessibility and has led the development of accessible e-learning courses and websites. She was the lead writer on Disability Alliance of BC’s Developing Your First Accessibility Plan and A Guide to Accessibility and Equity Guide for Food Banks.

Her knowledge of Diversity, Equity, Inclusion and Accessibility is informed by her experience as a leader in socially responsible organizations, as a justice-focused advocate in the community, and as a child of a disabled parent. She is a citizen of the Métis Nation of BC.

Headshot for Nora Loyst.

Nora Loyst,
Accessibility Consultant


Nora brings expertise in project management, group facilitating, and community engagement. She is passionate about collaborating with clients to create more inclusive organizations, institutions, and systems.

Nora is a University of Victoria graduate, holding a B.A. in Health and Community Services from the school of Public Health and Social Policy. Her experience working in post-secondary environments, employment programs, and leading large-scale consulting initiatives related to inclusion in the BC child care sector has deepened her understanding of disability and the importance of accessibility.

Her commitment to accessibility is guided by her own lived experience as a person with a disability and is enriched by the varied perspectives and experiences of her friends, family, and community.

head shot for Farshid Sadatsharifi

Farshid Sadatsharifi,
Project Manager 


Farshid is an accomplished writer, entrepreneur, project manager, and unshakable optimist.  

He was born with Cerebral Palsy (CP), which has limited his mobility throughout his life, but also given him a dream and passion for overcoming inaccessible barriers. 

Having a Ph.D. in literature, his passion for literature and culture is connected to his commitment to accessibility, as he is “on a lifetime journey to CREATE in more accessible ways!”  

He is dedicated to ensuring online and digital content accessibility for all. This has included working with Accessibrand™, Canada’s first “disability collective” and being a member of the Grand River Accessibility Advisory Committee. He now brings his experience in Accessibility and Equity, Diversity, and Inclusion from Quebec and Ontario to the Untapped Accessibility team. 

Farshid is bilingual, speaking Farsi/Dari and English, with some Arabic and French.

Our Associates

Anu Pala (she/her), a South Asian woman with long straight dark hair. She is standing at a podium wearing a sleeveless chocolate brown dress smiling with her eyes slightly closed.

Anu Pala BA, CPCC


Anu brings over 25 years of experience in the areas of diversity and inclusion training, vocational consulting, media and advocacy.

Anu’s professional experience includes consultation and training on workplace inclusion, website and online accessibility testing, writing and content review, project management, vocational rehabilitation, podcast production and coaching.

Anu possesses strong knowledge of screen readers such as JAWS for Windows and Voiceover and has extensive experience helping businesses and organizations create accessible workplaces. Anu also has expertise in professional communications, vision loss and cultural diversity.

Anu speaks English, Gujarati, Hindi and some Punjabi

Anu currently serves as president on the SIETAR BC board, member of the TELUS Local Content and STORYHIVE advisory committee and is a member of the City of Surrey’s Measuring Up committee.


Headshot of Melissa Lyon facing the camera head-on.

Melissa Lyon, M.Ed., B.Ed., TESOL


As an educator with a Master’s Degree in Special Education and as a person with a disability herself, Melissa Lyon (she/her) offers self-paced or synchronous online accessibility and inclusion courses through her Accessibility & Inclusion Matter Consulting company

Other services include creating and facilitating customized workshops, courses, or presentations; mentoring; and supporting efforts to make workplaces more accessible and inclusive. Melissa has experience working in various BC post-secondary institutions where she worked to support their diversity and inclusion initiatives. 

She has also worked with various non-profit organizations, as a consultant, writer, resource developer, and a volunteer. Her areas of expertise include knowledge and strategies for both K-12 education & post-secondary education; creating resources or courses related to disability awareness, inclusion, & accessibility; and mentoring other people who have disabilities.

Headshot of Robbie McDonald, a cis-gendered white woman who is 55 years old, deaf, and neurodivergent. She has a welcoming expression with blue eyes while wearing a jlate sweater and colourful necklace. a. She is standing in a lush green park.

Robbie McDonald


Robbie is delighted to be part of the Untapped team. She cultivates high trust environments where everyone can flourish and is a graduate of the Community Capacity Building with SFU where she was awarded a grant to curate a panel discussion about neurodivergence in adulthood. She specializes in presentations, training, writing and workshops that build more neuroinclusive workplaces and communities.

As a deaf and neurodivergent consultant, Robbie has collaborated with a variety of non-profit and social purpose organizations. She is currently serving a three-year term on the Translink Accessibility Advisory Committee, and she was nominated by the Open Door Group as an Inclusive Workplace Champion, Individual in 2023.

Drawing from decades of experience as a journalist and communications specialist, she is committed to creating spaces and content that are accessible for all. She also co-hosts a popular podcast about ADHD discovery in mid-life.


Headshot of Leanna Manning, a white 35-year-old woman who is neurodivergent and lives with chronic pain. She is smiling facing the camera and wearing a floral coloured sweater. In the background, a lush green park.  There is a vase with colourful flowers and greenery in the background.

Leanna Manning


Leanna is a writer, editor, and creative with a passion for building accessible digital experiences. Her neurodivergent brain loves the technical know-how, advocacy, creativity, and problem-solving that goes into creating content that is inclusive and accessible to as many people as possible.

Supporting outstanding creatives, visionaries, and leaders is something Leanna has been doing for over 20 years. She partners with purpose-guided organizations of all sizes on content strategy and website and social content, using her extensive experience in customer service to understand people’s needs, answer questions, and solve problems.

She writes about accessibility and shares her creative process on her website www.leannamanning.com.

headshot for Sana Khaliq

Sana Khaliq


Sana is a plurality of many things – a researcher, settler, first-generation Pakistani, lifelong student, advocate, and so much more.

Her work is rooted in a commitment to co-creation, intersectionality, decolonization, systems change, and inclusive design. With almost a decade of experience, she uses her multi-industry background and interdisciplinary perspective to connect social justice, research, community engagement, and marketing/communication ultimately envisioning a future that is equitable, inclusive, accessible, and sustainable across industries and mediums.

Sana is on various youth advisory committees and a board member and nominating chair for It Gets Better Canada.


Headshot for Sarah Bolder, Sarah is posing in front of foliage wearing tortoise shell glasses and a white, pink, and blue quilted blazer

Sarah Molder


Sarah is an accessibility professional with seven years of experience leading complex and innovative projects in the nonprofit sector.

Her work has revolved around program development and project management – with a focus on creating meaningful employment support experiences for youth and adults with disabilities. Most recently, Sarah led the development of the Provincial Employment Strategy for Youth with Disabilities with CanAssist at the University of Victoria.

As a young professional who has learned to navigate the working world with high anxiety, she brings a youth-advocate lens to her work and a passion for creating conditions that support the next generation to thrive in their employment.

Amy's head and shoulders are visible in this photo of Amy Nash, a white, non-binary redhead with short, shaved sides and hair longer on the top, parted asymmetrically. Amy has green eyes and wears transparent glasses and a maroon hoodie. They are half smiling at the camera in front of a faded brown background.

Amy Nash


Amy is a queer, trans, and disabled advocate for accessibility, diversity, and inclusion.

Originally from Wales, UK, they’ve called Turtle Island home since 2013.

With a background in marketing, policy development, and disability employment coaching, they bring over a decade of experience empowering individuals and organizations to create environments where everyone feels valued, respected, and empowered to thrive.

Whether through personal development coaching, accessibility & equity consultation, or storytelling, Amy is dedicated to building a more inclusive world.