Our team

Staff team

Headshot of Trish Kelly: In the foreground stands Trish Kelly, a light skinned woman with dark hair and thick black glasses. In the background is a park setting.

Trish Kelly
Managing Director

she/her

Trish is a purpose-driven leader with over two decades of experience helping organizations operationalize their social goals.    

As an accessibility subject matter expert, she has helped Canadian organizations create more disability inclusive workplaces .

She has a passion for digital accessibility and has led the development of accessible e-learning courses and websites.

She was the lead writer on Disability Alliance of BC’s Developing Your First Accessibility Plan and A Guide to Accessibility and Equity Guide for Food Banks.

Her knowledge of Diversity, Equity, Inclusion and Accessibility is informed by her experience as a leader in socially responsible organizations, as a justice-focused advocate in the community, and as a child of a disabled parent. She is a citizen of the Métis Nation of BC.

Headshot of Nora Loyst: Nora is posing in front of foliage wearing black rimmed glasses, a black turtle neck shirt, and a plaid blazer.

Nora Loyst
Accessibility Consultant

she/her

Nora brings expertise in service delivery, facilitation, and community engagement. She is passionate about collaborating with community to translate accessibility planning into practice.

Nora holds a B.A. in Health and Community Services from UVic. She’s built a career around service delivery, with experience in post-secondary student services, supported employment, and inclusive childcare consulting. With an overarching passion for accessibility, she’s funneled all she’s learned about accessible service delivery into the CAP Framework. In her Accessible Client Service Training for Teams, Nora teaches service providers how to use the CAP Framework to uncover and address the hidden demands, expectations, and assumptions that drive client services.

Her commitment to accessibility is guided by her own lived experience as a person with a disability and is enriched by the varied perspectives and experiences of her friends, family, and community.

Headshot of Sarah Molder: Sarah is posing in front of foliage wearing tortoise shell glasses and a white, pink, and blue quilted blazer

Sarah Molder
Accessibility Consultant

she/her

Sarah is an accessibility professional with seven years of experience leading complex and innovative projects around accessible employment.

Before joining Untapped, she led the development of the Provincial Employment Strategy for Youth with Disabilities – a project focused on bringing consistency, coordination, and accessibility into BC’s employment support landscape. As part of this work, she spearheaded the development of guiding principles for youth-focused employment support.

Since joining Untapped, her work has revolved around knowledge translation. She uses her plain language and accessibility expertise to help clients understand critical disability concepts and how they apply to their organization.

With a rich background in accessible employment, she also leads Untapped Accessibility’s work in preparing for BC’s draft employment standards.

As a young professional who has learned to navigate the working world with high anxiety, she brings a youth-advocate lens to her work and a passion for creating conditions that support the next generation to thrive in their employment.

Headshot of Meg Ingram: They are a white, femme-presenting person with shoulder length ginger hair. They are wearing a burgundy sweater in front of a grey background.

Meg Ingram

Executive Assistant

they/them/she/her

Meg is a multiply-disabled accessibility advocate with a passion for project management, planning coordination, and equitable education. Drawing from their background working in both higher education and social services, they have a deep passion for carving out accessible processes and building meaningful relationships within and across sectors.

Meg holds an M.A. in Sociology, with a focus in disability studies, from Queen’s University, and a B.A. in Sociology from the University of Victoria. They most recently worked as a Teaching Adjunct at Queen’s University’s School of Kinesiology and Health Studies, where they taught on the intersections of disability, mental health, and public policy. 

Ultimately, across all venues, personal, professional, and creative, Megan is guided by an orientation to accessibility and equity based in both their own lived-experience as a queer multiply-disabled person, their experience being raised by a disabled mother, and an enduring commitment to their communities.

Our associates

Headshot of Anu Pala, a South Asian woman with long dark hair and hazel eyes. She is facing the camera with her shoulders angled away, smiling brightly. She is wearing a light pink blazer and a silver necklace.

Anu Pala BA, CPCC

she/her

Anu is an accessibility professional with over two decades of experience working with community driven organizations and consulting.

Her key focus has been in the areas of career and life coaching, digital accessibility, and women’s empowerment programs. She also has a background in the radio, television, and podcasting industry.

Through her work, Anu has been instrumental in shifting perceptions about disability in the workplace, education facilities, and beyond. Her work is informed through her lived experience of sight loss.

Anu’s work has been featured in various publications that further builds awareness on how to reduce barriers and create inclusion for persons with disabilities including the creation of a national integrated toolkit for EAL instructors and the production of three podcasts.

Anu is also a professional speaker and has given keynotes and presented at numerous conferences throughout her career.

www.anuvision.ca

Headshot of Melissa Lyon, who is fair skinned with shoulder-length strawberry blonde hair. She is smiling and is wearing glasses.

Melissa Lyon, M.Ed., B.Ed., TESOL

she/her

Melissa is an accessibility consultant who has lived experience as a person with a disability, having cerebral palsy and epilepsy.

She has a masters degree in Special Education from Vancouver Island University (VIU) and is passionate about celebrating diversity and promoting inclusion. Her services include creating and facilitating customized courses and workshops, supporting organizations as they create their accessibility plans, developing accessibility resources and articles, and mentoring others.

Melissa has worked on contract as an instructor at VIU, Capilano University, and the Open Door Group, teaching non-credit courses related to disability awareness. She has also worked at the University of Victoria and Camosun College, supporting their diversity and inclusion initiatives. In addition, she has worked as a consultant, writer, and resource developer at various non-profit disability-serving organizations. Melissa is a member of the BC Employment Accessibility Standard Committee and is on the provincial committee that is guiding the BC Employment Strategy for Youth.

www.accessibilityandinclusionmatter.com

Headshot of Robbie McDonald: Robbie is wearing an azure blue dress and smiling warmly with her hands clasped under chin.

Robbie McDonald

she/her

Roberta (Robbie) McDonald brings decades of communications expertise and robust insight as an Untapped Accessibility associate.

As a deaf and neurodivergent accessibility consultant, she works with organizations to remove barriers and deepen disability inclusion. She crafts workshops highlighting the benefits of neuro-inclusive teams, blending data and pop culture for an engaging and immersive experience.

A firm believer in the power of community, she is a graduate of the Community Capacity Building program with SFU and was nominated as a Workplace Inclusion Champion by Open Door Group. As Project Manager with the Disability Alliance of BC, she supports public sector organizations on their path to meeting Part 3 of the Accessible BC Act.

www.accessibledimensions.ca

Headshot of Leanna Manning: Leanna, a multiply neurodivergent and disabled person. She has green eyes and shoulder-length brown hair. Leanna is smiling and is wearing a floral jacket with the colours red, green, and blue. Greenery is blurred out behind her.

Leanna Manning

she/they

Leanna is an accessibility consultant who supports organizations to deliver on accessible messaging as part of their overall communications.

She specializes in plain language communications, digital accessibility, and conscious and inclusive language. She applies these skills through a combination of copywriting, editing, rewriting, consulting, and training.

With over a decade of professional experience and her own lived experience with disability and divergence, Leanna brings a unique perspective and passion to her work.

She approaches every project from a place of curiosity and creativity to find unique approaches that work for everyone. Every project is an opportunity to learn something new.

Leanna writes about accessibility and shares her creative process on her website www.leannamanning.com.

Headshot of Sana Khaliq: A Brown woman with short black hair, dark brown eyes, and clear glasses who is wearing a black turtleneck and silver chain necklace. She is smiling gently against a plain white background.

Sana Khaliq

she/her

Sana Khaliq (she/her) is a researcher, daughter, sibling, lifelong student, and advocate. A Pakistani settler on the traditional territories of the Neutral, Anishinaabeg and Haudenosaunee peoples, she has a background spanning multiple industries and disciplines with her work ultimately being rooted in building bridges and creating equitable systems.

With almost a decade of knowledge and experience within the social justice space she envisions a future where everyone – including non-human kin – can thrive.

Sana is currently involved with consulting firms supporting organizations on their inclusion journey, with the University of Waterloo to amplify intergenerational collaboration, and as a Board member for It Gets Better Canada.

www.linkedin.com/in/sanakhaliq

Headshot of Amy Nash: Amy Nash stands smiling at the camera in a beige, V-neck tshirt in a warm and dimly lit home office surrounded by books. Amy is white with chin length, curly, ginger hair and green eyes.

Amy Nash

they/them

Amy is a queer, trans, and disabled advocate for accessibility, diversity, and inclusion.

Originally from Wales, UK, they’ve called Turtle Island home since 2013.

With a background in marketing, policy development, and disability employment coaching, they bring over a decade of experience empowering individuals and organizations to create environments where everyone feels valued, respected, and empowered to thrive.

Whether through personal development coaching, accessibility & equity consultation, or storytelling, Amy is dedicated to building a more inclusive world.

Headshot of Samuel Dunsiger: Samuel, a man with a beard and wearing glasses is looking in the distance, smiling and wearing a blue vest and grey shirt.

Samuel Dunsiger 

he/him

With broad skill sets informed by his background in the worlds of journalism, marketing/communications, consulting, education and career coaching, Samuel is a writer/storyteller, career advisor and accessibility advocate. As someone who is neurodivergent and has a speech disability, he uses his writing to normalize authentic experiences of living with disability through storytelling.

As an accessibility consultant, career advisor and job developer, he works within the intersection of disability and employment, specializing in supporting job seekers with disabilities in reducing barriers to finding employment, positioning their disability during the recruitment process, and advocating for their accessibility needs in the workplace.

With his background in writing, communications and marketing, Samuel also specializes in accessible communications, including plain language, content structure/navigation, and inclusive language.

His writing on disability has appeared in numerous media outlets, including the Toronto Star, the Globe and Mail, Broadview magazine and more. Samuel recently migrated from Toronto to Ottawa.

Headshot of Ekamjit Ghuman. She is a South Asian woman with black hair standing and smiling at the camera.  She has a walker as a mobility aid and is wearing a gray cable-knit sweater and black pants.  She is standing at the Simon Fraser University Surrey campus.

Ekamjit Ghuman

she/her

Ekamjit has completed a degree in Business with a Finance and Human Resources Management concentration from Simon Fraser University. She has also completed a Post Baccalaureate Diploma in Human Resources Management from Kwantlen Polytechnic University.

Ekamjit has volunteered for several non-profit organizations and has served as a Constituency Assistant for a Member of the Legislative Assembly of British Columbia.

As an individual living with cerebral palsy, Ekamjit is passionate about creating awareness of the disability and advocating for disability inclusion. Her writing on disability has appeared in numerous media outlets, including Peace Arch News, the Surrey Now-Leader and more.

Headshot of Laura Vero-Augustine: Laura is standing outdoors in a park-like setting with green grass and trees in the background. She has long, straight, dark blonde hair and is wearing a black top with a subtle shoulder cutout. She is smiling warmly at the camera.

Laura Vero-Augustine

she/her

Laura is an accessibility consultant with a background in architectural technology and over 20 years of experience working with corporate clients.

Her expertise spans both the built environment and enhancing accessibility in digital assets. Laura has designed and contributed to training programs focused on accessibility, equity, diversity, and inclusion throughout her career.

As part of a collaborative team, she played a substantial role in developing an AI-led interactive training module for Athabasca University, challenging professionals to consider accessibility from multiple dimensions.

Laura’s passion for accessibility is deeply personal, inspired by her own experiences navigating the world with ADHD and by advocating for family members with disabilities. Her first accessible design project involved modifying her grandmother’s home to support independent living. This experience sparked her belief that good design can remove barriers and empower people. Laura partners with corporations, builders, and design firms to create environments that are inclusive for all, driven by her conviction that accessibility benefits everyone.