Our team
Staff team
Trish Kelly
Managing Director
she/her
Trish is a purpose-driven leader with over two decades of experience helping organizations operationalize their social goals.
As an accessibility subject matter expert, she has helped Canadian organizations create more disability inclusive workplaces .
She has a passion for digital accessibility and has led the development of accessible e-learning courses and websites.
She was the lead writer on Disability Alliance of BC’s Developing Your First Accessibility Plan and A Guide to Accessibility and Equity Guide for Food Banks.
Her knowledge of Diversity, Equity, Inclusion and Accessibility is informed by her experience as a leader in socially responsible organizations, as a justice-focused advocate in the community, and as a child of a disabled parent. She is a citizen of the Métis Nation of BC.
Nora Loyst
Accessibility Consultant
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Nora brings expertise in service delivery, facilitation, and community engagement. She is passionate about collaborating with community to translate accessibility planning into practice.
Nora holds a B.A. in Health and Community Services from UVic. She’s built a career around service delivery, with experience in post-secondary student services, supported employment, and inclusive childcare consulting. With an overarching passion for accessibility, she’s funneled all she’s learned about accessible service delivery into the CAP Framework. In her Accessible Client Service Training for Teams, Nora teaches service providers how to use the CAP Framework to uncover and address the hidden demands, expectations, and assumptions that drive client services.
Her commitment to accessibility is guided by her own lived experience as a person with a disability and is enriched by the varied perspectives and experiences of her friends, family, and community.
Sarah Molder
Accessibility Consultant
she/her
Sarah is an accessibility professional with seven years of experience leading complex and innovative projects around accessible employment.
Before joining Untapped, she led the development of the Provincial Employment Strategy for Youth with Disabilities – a project focused on bringing consistency, coordination, and accessibility into BC’s employment support landscape. As part of this work, she spearheaded the development of guiding principles for youth-focused employment support.
Since joining Untapped, her work has revolved around knowledge translation. She uses her plain language and accessibility expertise to help clients understand critical disability concepts and how they apply to their organization.
With a rich background in accessible employment, she also leads Untapped Accessibility’s work in preparing for BC’s draft employment standards.
As a young professional who has learned to navigate the working world with high anxiety, she brings a youth-advocate lens to her work and a passion for creating conditions that support the next generation to thrive in their employment.
Meg Ingram
Executive Assistant
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Meg is a multiply-disabled accessibility advocate with a passion for project management, planning coordination, and equitable education. Drawing from their background working in both higher education and social services, they have a deep passion for carving out accessible processes and building meaningful relationships within and across sectors.
Meg holds an M.A. in Sociology, with a focus in disability studies, from Queen’s University, and a B.A. in Sociology from the University of Victoria. They most recently worked as a Teaching Adjunct at Queen’s University’s School of Kinesiology and Health Studies, where they taught on the intersections of disability, mental health, and public policy.
Ultimately, across all venues, personal, professional, and creative, Megan is guided by an orientation to accessibility and equity based in both their own lived-experience as a queer multiply-disabled person, their experience being raised by a disabled mother, and an enduring commitment to their communities.
Our associates
Anu Pala BA, CPCC
she/her
Anu is an accessibility professional with over two decades of experience working with community driven organizations and consulting.
Her key focus has been in the areas of career and life coaching, digital accessibility, and women’s empowerment programs. She also has a background in the radio, television, and podcasting industry.
Through her work, Anu has been instrumental in shifting perceptions about disability in the workplace, education facilities, and beyond. Her work is informed through her lived experience of sight loss.
Anu’s work has been featured in various publications that further builds awareness on how to reduce barriers and create inclusion for persons with disabilities including the creation of a national integrated toolkit for EAL instructors and the production of three podcasts.
Anu is also a professional speaker and has given keynotes and presented at numerous conferences throughout her career.
Melissa Lyon, M.Ed., B.Ed., TESOL
she/her
Melissa is an accessibility consultant who has lived experience as a person with a disability, having cerebral palsy and epilepsy.
She has a masters degree in Special Education from Vancouver Island University (VIU) and is passionate about celebrating diversity and promoting inclusion. Her services include creating and facilitating customized courses and workshops, supporting organizations as they create their accessibility plans, developing accessibility resources and articles, and mentoring others.
Melissa has worked on contract as an instructor at VIU, Capilano University, and the Open Door Group, teaching non-credit courses related to disability awareness. She has also worked at the University of Victoria and Camosun College, supporting their diversity and inclusion initiatives. In addition, she has worked as a consultant, writer, and resource developer at various non-profit disability-serving organizations. Melissa is a member of the BC Employment Accessibility Standard Committee and is on the provincial committee that is guiding the BC Employment Strategy for Youth.
Robbie McDonald
she/her
Roberta (Robbie) McDonald brings decades of communications expertise and robust insight as an Untapped Accessibility associate.
As a deaf and neurodivergent accessibility consultant, she works with organizations to remove barriers and deepen disability inclusion. She crafts workshops highlighting the benefits of neuro-inclusive teams, blending data and pop culture for an engaging and immersive experience.
A firm believer in the power of community, she is a graduate of the Community Capacity Building program with SFU and was nominated as a Workplace Inclusion Champion by Open Door Group. As Project Manager with the Disability Alliance of BC, she supports public sector organizations on their path to meeting Part 3 of the Accessible BC Act.
Leanna Manning
she/they
Leanna is an accessibility consultant who supports organizations to deliver on accessible messaging as part of their overall communications.
She specializes in plain language communications, digital accessibility, and conscious and inclusive language. She applies these skills through a combination of copywriting, editing, rewriting, consulting, and training.
With over a decade of professional experience and her own lived experience with disability and divergence, Leanna brings a unique perspective and passion to her work.
She approaches every project from a place of curiosity and creativity to find unique approaches that work for everyone. Every project is an opportunity to learn something new.
Leanna writes about accessibility and shares her creative process on her website www.leannamanning.com.
Sana Khaliq
she/her
Sana Khaliq (she/her) is a researcher, daughter, sibling, lifelong student, and advocate. A Pakistani settler on the traditional territories of the Neutral, Anishinaabeg and Haudenosaunee peoples, she has a background spanning multiple industries and disciplines with her work ultimately being rooted in building bridges and creating equitable systems.
With almost a decade of knowledge and experience within the social justice space she envisions a future where everyone – including non-human kin – can thrive.
Sana is currently involved with consulting firms supporting organizations on their inclusion journey, with the University of Waterloo to amplify intergenerational collaboration, and as a Board member for It Gets Better Canada.
Amy Nash
they/them
Amy is a queer, trans, and disabled advocate for accessibility, diversity, and inclusion.
Originally from Wales, UK, they’ve called Turtle Island home since 2013.
With a background in marketing, policy development, and disability employment coaching, they bring over a decade of experience empowering individuals and organizations to create environments where everyone feels valued, respected, and empowered to thrive.
Whether through personal development coaching, accessibility & equity consultation, or storytelling, Amy is dedicated to building a more inclusive world.
Samuel Dunsiger
he/him
With broad skill sets informed by his background in the worlds of journalism, marketing/communications, consulting, education and career coaching, Samuel is a writer/storyteller, career advisor and accessibility advocate. As someone who is neurodivergent and has a speech disability, he uses his writing to normalize authentic experiences of living with disability through storytelling.
As an accessibility consultant, career advisor and job developer, he works within the intersection of disability and employment, specializing in supporting job seekers with disabilities in reducing barriers to finding employment, positioning their disability during the recruitment process, and advocating for their accessibility needs in the workplace.
With his background in writing, communications and marketing, Samuel also specializes in accessible communications, including plain language, content structure/navigation, and inclusive language.
His writing on disability has appeared in numerous media outlets, including the Toronto Star, the Globe and Mail, Broadview magazine and more. Samuel recently migrated from Toronto to Ottawa.
Ekamjit Ghuman
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Ekamjit has completed a degree in Business with a Finance and Human Resources Management concentration from Simon Fraser University. She has also completed a Post Baccalaureate Diploma in Human Resources Management from Kwantlen Polytechnic University.
Ekamjit has volunteered for several non-profit organizations and has served as a Constituency Assistant for a Member of the Legislative Assembly of British Columbia.
As an individual living with cerebral palsy, Ekamjit is passionate about creating awareness of the disability and advocating for disability inclusion. Her writing on disability has appeared in numerous media outlets, including Peace Arch News, the Surrey Now-Leader and more.
Laura Vero-Augustine
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Laura is an accessibility consultant with a background in architectural technology and over 20 years of experience working with corporate clients.
Her expertise spans both the built environment and enhancing accessibility in digital assets. Laura has designed and contributed to training programs focused on accessibility, equity, diversity, and inclusion throughout her career.
As part of a collaborative team, she played a substantial role in developing an AI-led interactive training module for Athabasca University, challenging professionals to consider accessibility from multiple dimensions.
Laura’s passion for accessibility is deeply personal, inspired by her own experiences navigating the world with ADHD and by advocating for family members with disabilities. Her first accessible design project involved modifying her grandmother’s home to support independent living. This experience sparked her belief that good design can remove barriers and empower people. Laura partners with corporations, builders, and design firms to create environments that are inclusive for all, driven by her conviction that accessibility benefits everyone.