Posts by Trish Kelly

screen capture of the course cover image for the SRD Accessibility Foundations course

Case study: Creating accessible eLearning for the Strathcona Regional District

The client Strathcona Regional District (SRD) is the government body that serves over 48,000 residents within north central Vancouver Island, Discovery Islands and mainland area inlets, representing four electoral areas, a treaty First Nation, and five member municipalities. Services include: The challenge The SRD took a leading role in supporting… Read More

Photo of diverse team looks happy in conversation. They are sitting and standing around with laptops in front of them.

BC’s draft accessible employment standards: What they’ll mean for employers

In 2024, the BC Government released the first two draft accessibility standards for the province. The proposed accessible service delivery and employment standards were available for public comment from May 31 to July 31, 2024. The team at Untapped Accessibility did a deep dive into the draft standards to ask… Read More

Bartender with Down Syndrome presents a payment terminal to a customer at his table

BC’s draft accessible service delivery standards: What they’ll mean for your organization

In 2024, the BC Government released the first two draft accessibility standards. The proposed standards for accessible service delivery and employment were available for public comment between May and July of 2024. The team at Untapped Accessibility did a deep dive into the draft standards to ask the question what… Read More

Side view of a man in a wheelchair visiting the hairdressers in the North East of England. The hairdressers are braiding his hair while also dying the ends of it with different colours.

Accessible service delivery is good for your clients and your business

Walk into any store or call any client service helpline, and you’ll likely be greeted by mottos like, “We put clients first” and “Your satisfaction is our priority.” However, if accessibility is not embedded in service delivery, the actual client experience can be far from satisfactory. You may think you’re… Read More

a person seated in a wheelchair, wearing a sequined gown and heels

Planning an inclusive and accessible event

The holiday season is just around the corner. We all look forward to gathering with colleagues, friends, and family to socialize, celebrate accomplishments, and enjoy each other’s company. However, if accessibility is not prioritized, it’s easy for a joyful event to turn into a disappointment when not everyone can participate…. Read More

Purple background with text "Untapped's 2024 Impact Report"

Our 2nd annual Impact Report

Since our launch in October 2022, Untapped Accessibility has become the leading accessibility consulting firm in BC. We’re honoured that public and private sector clients have invited us to help them improve accessibility for their members, employees, and communities. In two years, we’ve brought our expertise in inclusive employment, accessible… Read More

Remembering Mike Prescott, accessibility champion

Many of our you will recognize Mike Prescott’s name, as he was the Project Manager working on the Accessible Organizations Project, and connected with most, if not all of the 780 public sector organization grappling with how to comply with the Accessible BC Act. In his role there, he worked… Read More

Multiethnic group of three business people walking in a hallway together

5 ways public sector organizations can use the writ period to improve accessibility

In BC, September will throw an interesting challenge to some public sector organizations in the form of the writ period.   September 21st is Writ Day, which begins the provincial election campaign period, also known as the writ period. For many public sector organizations and public servants, it also brings… Read More

Photo of Sarah Molder, a young white woman with blonde shoulder length hair and brown glasses

Accessibility consultant spotlight: Sarah Molder

This month, we’re excited to spotlight Untapped Associate Sarah Molder. With a background in accessible employment for youth and a focus on disabilities studies, Sarah has been working with Untapped on a range of projects, sharing her lived experience and subject matter expertise with our team and clients. Tell us about… Read More

Headshot of Robbie McDonald

Accessibility consultant spotlight: Meet Robbie McDonald

This month, we’re excited to spotlight Untapped Associate Robbie McDonald. She’s been with Untapped Accessibility since our launch and like all our team, brings valuable lived experience and subject matter expertise in different facets of accessibility.   Robbie is a seasoned accessibility consultant who has supported Untapped with many projects, including… Read More